Frequently Asked Questions
Your guide to our FPV drones, parts, and shipping policies.
How long does shipping take for international orders?
Standard international shipping typically takes 7-15 business days. We also offer expedited shipping via DHL or FedEx, which usually arrives within 3-7 business days depending on your location.
What is your return policy for defective items?
We offer a 30-day warranty on all products. If you receive a defective item, please contact our support team with photos or video of the issue to initiate a replacement or refund process.
Are your drones compatible with other radio protocols?
Most of our drones come with ExpressLRS (ELRS) or Frsky receivers. Please check the specific product description to ensure the receiver protocol matches your radio transmitter before purchasing.
Do you provide technical support for drone configuration?
Yes, we provide extensive documentation and CLI templates on our support website. You can also reach out to our technical team for assistance with Betaflight settings or hardware troubleshooting.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.
How can I track my order status?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's tracking portal to monitor your delivery in real-time.